EARN AS MUCH AS PHP90K: Advanced Technical Support Specialist (Non‑Voice)
Concentrix
Full-time
Outsourcing and Offshoring Consulting
Location
quezon city, national capital region, Philippines
Posted
June 26, 2026
Job Description
About the Role Step into a high‑impact technical support role where you’ll be the go‑to expert for backend integrations and campaign troubleshooting. As an Advanced Technical Support Specialist , you’ll handle client queries through live chat, email, and ticketing systems — no voice calls required. You’ll work closely with engineering and product teams to ensure seamless ad‑tech performance across platforms like TikTok Ads, Facebook Ads, and Google Ads.
Key Responsibilities:
- Resolve client issue s via chat, email, and tickets with speed and accuracy
- Troubleshoot integration s for TikTok Pixel, Events API, SDKs, and server‑side tracking
- Analyze log s and debug server‑side events to maintain campaign attribution
- Execute SQL querie s to extract and report performance data
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