E-Commerce Supervisor/Associate

Full-time Management & Operations

Key Responsibilities

• Manage and monitor e-commerce sales performance across multiple brands to achieve revenue targets and support overall business growth.
• Lead, mentor, and supervise a team of e-commerce specialists, ensuring clear task assignments, performance monitoring, and professional development.
• Ensure cost‑efficient operations by optimizing budget allocation and controlling operational expenses.
• Oversee the execution of strategic digital advertising campaigns and optimize product listings to maximize online visibility and return on investment (ROI).
• Track, analyze, and report key e-commerce performance metrics to evaluate store performance and support data‑driven decision‑making.
• Utilize marketing tools and analytics platforms to improve customer engagement and campaign effectiveness.
• Address customer inquiries, concerns, and complaints promptly to maintain high levels of customer satisfaction an...