Location
singapore, singapore, Singapore
Posted
July 20, 2026
Job Description
Job Summary
You will take ownership of day-to-day e-commerce operations, delivering excellent customer experiences while leveraging AI tools to improve efficiency and scalability in a growing SME.
Responsibilities- Manage online stores and marketplaces to maintain smooth e-commerce operations
- Handle returns, warranty claims, and after-sales support to resolve customer issues efficiently
- Create and optimize product listings, including descriptions, pricing, and images, to enhance sales performance
- Monitor inventory levels and ensure product information accuracy across platforms
- Respond promptly to customer enquiries via email, chat, and phone to provide professional support
- Resolve customer issues with a focus on customer satisfaction and retention
- Schedule and coordinate deliveries and installation appointments for customers
- Liaise with customers, installers, and logistics partners to ...