E-Commerce Executive (Compensation Ticket) Raffles Place

Full-time Other-General

• 1 year contract

• Salary: UP $4000

• Location: Raffles Place

• Working hours: Mon – Fri 10am to 7pm

Roles & Responsibilities

• Handle close logistics complaint tickets within the ticket system
• Identify opportunities to improve the on‑time resolution rate and accuracy rate of tickets.
• Checking and align monthly compensation bills with logistics service provider.

Qualifications

• Meticulous, organised and eager to learn
• Skilled in using Excel
• Prior experience in e‑commerce customer service or logistics service providers is a preferred advantage

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