E-commerce Customer Service Representative

Full-time Management & Operations

E-commerce Customer Service Representative at Faccelove

Faccelove is a fast-growing e-commerce beauty brand serving thousands of customers worldwide every day. Our mission is to help people preserve and enhance their natural beauty through innovative products and meaningful brand experiences.

We are looking for a dedicated and detail-oriented Customer Support Representative to provide excellent customer service and support our growing e-commerce operations. The ideal candidate has strong communication skills, experience in handling customer inquiries, and is comfortable working with online tools and platforms.

Please only apply if you have experience in e-commerce customer support.

Responsibilities

• Respond to customer inquiries primarily via email in a timely and professional manner
• Handle customer concerns, complaints, and order-related issues
• Provide accurate information about products, orders, and po...