E-Commerce Chat Support Specialist — CX & CSAT Focus
ibex. Pakistan
Full-time
Management & Operations
Location
karachi division, sindh, Pakistan
Posted
July 09, 2026
Job Description
ibex. Pakistan is seeking a dedicated Customer Support representative who will be the first point of contact for customer inquiries in Karachi Division. This role involves managing inbound chat and emails, ensuring a high-quality customer experience, and troubleshooting issues efficiently.
The ideal candidate should have strong verbal communication skills in English and a minimum of 6 months of experience in a customer-facing role. The position offers various employee perks including medical insurance, provident fund, and ergonomic infrastructure.
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