Job Description
Air Liquide is Hiring for an E-Business Coordinator
Location: 1250 René-Lévesque Blvd. W., 18th floor, Montréal QC.
Summary: The eBusiness Coordinator will report to the eBusiness Manager and will play a crucial role in managing user accounts and supporting the eCommerce platform. He/She will help maintain new and existing accounts and users using the web administration tool, train new and existing associates on the eCommerce platform, and ensure that all users navigate the system effectively. Key responsibilities include creating new users and accounts, communicating with customers and account managers regarding login credentials, maintaining the site by managing password resets, reporting site issues and updating user profiles. The coordinator will also create and maintain customers’ “My Purchase List” quick order templates, identify users with declining activity, solve their issues, and offer assistance. This role involves helping identify B2B prospects, crea...