Dynamic Technical Support Analyst for IT Problem Solving
Onico Solutions
Full-time
IT & Technology, Engineering
Location
richmond hill, york region, Canada
Posted
June 01, 2026
Job Description
Embrace the position of Technical Support Analyst, where your skills in troubleshooting hardware and software will shine. Serve as the key resource in maintaining seamless technology operations.
As a Technical Support Analyst, you are expected to have a minimum of two years of experience. Your role includes managing desktop issues, ensuring software installation, and administering user accounts. A customer-oriented approach combined with strong communications skills will enable you to assist remote and onsite staff efficiently, enhancing their daily operations.
Key Responsibilities:
• Provide swift desktop hardware troubleshooting
• Assist in the installation and support of software applications
• Oversee telephony equipment and mobile device support
• Conduct user management in Active Directory
• Work collaboratively with IT Operations for problem resolution
Requirements:
• Minimum 2 years of technical support ...
As a Technical Support Analyst, you are expected to have a minimum of two years of experience. Your role includes managing desktop issues, ensuring software installation, and administering user accounts. A customer-oriented approach combined with strong communications skills will enable you to assist remote and onsite staff efficiently, enhancing their daily operations.
Key Responsibilities:
• Provide swift desktop hardware troubleshooting
• Assist in the installation and support of software applications
• Oversee telephony equipment and mobile device support
• Conduct user management in Active Directory
• Work collaboratively with IT Operations for problem resolution
Requirements:
• Minimum 2 years of technical support ...