Company Description
Why work for Accor?
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Oversee daily hotel operations and ensure seamless service delivery across all departmentsSupervise and coordinate front-of-house and back-of-house staff to maintain service standards and operational efficiencyAddress guest concerns and complaints promptly, ensuring resolution and guest satisfactionMonitor and maintain security protocols, guest safety, and property protection throughout the shiftConduct regular property inspections to ensure cleanliness, maintenance standards, and compliance with hotel policiesManage emergency situations and coordinate appropriate responses in accordance with hotel proceduresPrepare and submit detailed shift reports documenting incidents, guest feedback, and operational issuesLiaise between departments to ensure e...