Duty Manager

NOVOTEL

full-time Other Management Occupations
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Location
Abu Dhabi, Abu Dhabi, United Arab Emirates
Posted
July 17, 2026

Job Description

Job Description

  • Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition
  • Assist the Front Office Manager in all aspects of his/her duties
  • Ensure repeat guests and other VIPs receive special attention and recognition
  • Control room availability, room types, accuracy of room count and rate categories
  • Maximize occupancy, revenue & average rate while maintaining high service standards
  • Liaise with Housekeeping Department to ensure room image is maintained and the β€œRoom Ready on Arrival” policy is adhered to
  • Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room-related requests are met
  • Be aware of credit policies and procedures and liaise closely with the Finance Department to ensure that credit procedures are properly carried out
  • Know system recovery procedures
  • Developed and executed trai...