Dutch+French speaking Junior Customer Experience Specialist

Full-time Mercadotecnia y medios de comunicación

Location: Barcelona, Spain (On-site)

Start Date: ASAP

Schedule: 39 hours per week, Monday – Friday, 09:00 – 18:00

Department: Customer Service

About The Role

We are looking for a Dutch-speaking Customer Experience Specialist to join a leading team in the automotive industry . You will act as the main point of contact for customers, assisting with inquiries and providing solutions while maintaining a high level of professionalism and customer satisfaction.

Key Responsibilities

• Provide high-quality customer support via phone, email, and other communication channels.
• Assist customers with inquiries related to automotive products, services, and processes.
• Deliver a premium customer experience in line with luxury brand expectations.
• Resolve customer issues efficiently while maintaining a positive customer relationship.
• Accurately docu...