Dutch speaking customer service agent - work in Sofia - paid relocation

Full time Information and Record Clerks

Patrique Mercier Recruitment FR is seeking a motivated Dutch Speaking Customer Service Agent to join their team. This role offers the opportunity to engage with Dutch-speaking customers, providing exceptional support and ensuring customer satisfaction across all interactions.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, returns, and general support.
• Resolve customer complaints effectively to maintain satisfaction.
• Accurately document customer interactions and transactions in CRM software.
• Collaborate with internal departments to enhance the customer experience.
• Participate in training sessions to improve knowledge and customer service skills.

Requirements

• Fluency in Dutch and English, both spoken and written.
• Previous experience in customer service...