Job Description
DUA Technical Lead
As a DUA Technical Lead, you will apply advanced technical expertise to deliver complex client work and share knowledge across the business through structured training, peer-to-peer coaching and mentoring, process improvement and data-driven quality management.
This list is not exhaustive; you may be required to undertake additional tasks or projects outside your defined role in response to changing business priorities, provided these assignments correspond with your skills and experience.
Pro operates a hybrid working model and this role will be working mainly from home, with travel to the Gloucester, London, Horsham, Glasgow or Liverpool office on a weekly basis, and other hubs on occasion.
Responsibilities
Client Delivery:
- Support the Team Manager and Account & Operations Manager with client technical queries, ensuring Pro meets agre...