Location
nanaimo, regional district of nanaimo, Canada
Posted
July 20, 2026
Job Description
Become a Technical Services Expert with Dometic Marine in Vancouver Island, BC. This role offers an exciting opportunity to provide technical guidance and maintain exceptional customer service levels.
As a key player in the Marine Division, you will be responsible for troubleshooting customer inquiries and enhancing product performance through proactive communication. Your ability to document insights and collaborate with engineering teams will contribute significantly to the development of innovative boating solutions.
Key Responsibilities:
• Field and respond to customer requests promptly
• Provide ongoing technical support for products
• Capture and document product improvement data
• Maintain technical documentation for accuracy
• Collaborate with warranty and engineering teams for analysis
Requirements:
• Completion of Grade 12
• Diploma in Mechanical Engineering Technology is a plus
• Three years of experience in a mechanical environment preferred...
As a key player in the Marine Division, you will be responsible for troubleshooting customer inquiries and enhancing product performance through proactive communication. Your ability to document insights and collaborate with engineering teams will contribute significantly to the development of innovative boating solutions.
Key Responsibilities:
• Field and respond to customer requests promptly
• Provide ongoing technical support for products
• Capture and document product improvement data
• Maintain technical documentation for accuracy
• Collaborate with warranty and engineering teams for analysis
Requirements:
• Completion of Grade 12
• Diploma in Mechanical Engineering Technology is a plus
• Three years of experience in a mechanical environment preferred...