Job Description
ResponsibilitiesResponsible for attracting, maintaining, retaining and growing relationships managed with clients in the portfolio, offering a high‐value service advising on segment products.Serves a consolidated client portfolio.Generate leads through client references, commercial activities, market mapping exercises such as carpet bombing, micromarketing activities, joint events in partnership with associations.Use all available intermediary channels to generate leads, focus on open market sourcing, and engage with potential new customers.Understand customer needs, explore and educate customers on value add in terms of their commercial needs.Address how Citibank products and services can meet customers' business requirements.Influence customers to initiate the relationship which helps support their immediate needs.Identify opportunities for Working Capital, Term Loan & Non‐fund‐based products.Ensure that branch staff own and manage customer queries and complaints, taking ownership...