Disability Claims Associate

Sutherland

Full-time other-general
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Location
Taguig, National Capital Region, Philippines
Posted
June 26, 2026

Job Description

Your day-to-day:

  • Review and verify the claims documentation, including medical records, claim forms, and supporting paperwork are aligned with the applicable and appropriate claim
  • Input claim information accurately into the claims management system, ensuring all details are captured for proper claims processing
  • Assess the completeness of the claim files against policy requirements
  • Ensure compliance with all relevant laws, policies, and regulations concerning disability claims and sensitive personal information
  • Provide administrative support with documents as required by the claims department


Key strengths for this role:

  • With good to excellent English communication skills
  • At least HS Graduate (old or new curriculum)
  • At least 1 year experience handling voice customer service Disability Claims OR Life Insurance Intake
  • Handled claims inquiries from direc...