Director of Operations

Full-time Management & Operations

Education

Bachelor's degree

Experience

8+ years of customer service experience and 5 years as an operations director. Must have experience handling or managing U.S. healthcare accounts.

Mandatory Skills

• Exceptional interpersonal, customer service, problem‑solving, verbal and written communication, and conflict resolution skills.
• Proficiency with necessary technology, including computers, software applications, phone systems, etc.
• Ability to improve and transform team processes across functions within the organization.
• Ability to drive individual, team, and department efficiency and productivity through effective metric management.
• Strong coaching and leadership skills, with the ability to develop and motivate employees toward improved performance.
• Ability to delegate and manage work loads and projects across functions within the organization.
• Ability to successful...