Director of Operations - Leader Development

Chick-fil-A

fulltime Top Executives
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Location
Grapevine, Texas, United States
Posted
July 08, 2026

Job Description

Job Title:Β Director of Operations - Leader Development

Location:Β Chick-fil-A William D. Tate

Reports To:Β Lead Director

Job Summary

This role is a leadership development role is designed and customized for leaders at any career stage and program. The starting position and pay will be adapted to applicants experience level. The ideal candidate for this role a customer service leader who desires to grow and advance in the CFA leadership system. Program time frame is 3 mo - 2 years based on applicant availability and experience.

The Director of Operation - Leader Development track is responsible for driving operational excellence and improving customer experience scores across all aspects of the restaurant. This role will ensure best-in-class service, operational efficiency, and team development to create an outstanding experience for guests and team members alike. Reporting directly ...