Director of Operations

Full-time Management & Operations

Job Description

Overview: This role is responsible for overseeing and directing the activities of a number of campaigns along with Operations Managers, Team Leaders, and staff assigned to these programs.

Responsibilities

• Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
• Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team.
• Maintain an open line of communication between staff and senior management.
• Manage and staff the operations assigned.
• Be responsible for all aspects of operations including monitoring operations staffing, providing temporary coverage and training; provisioning excellent clientele service, problem resolution, and related activities.
• Develop individual and team goals and implement plans to carry out objectives.
• Guide the Op...