Location
winnipeg, mb, Canada
Posted
July 14, 2026
Job Description
Steer customer program strategies as the Director of Customer Programs, focusing on contract efficiency and team leadership. This role is vital in ensuring customer satisfaction and operational precision.
As the Director, you will manage customer programs and oversee the performance of the Customer Program Management Team. This position emphasizes developing departmental plans, monitoring objectives, and ensuring compliance with regulations. Your leadership will be pivotal in enhancing team development and fostering customer relationships.
Key Responsibilities:
• Create operational plans and manage expense budgets
• Develop and monitor MBOs for the team
• Establish accountable processes and tools for program management
• Maintain comprehensive reporting for program performance
• Conduct staff training and performance reviews
Requirements:
• Bachelor’s degree in Business or related field
• 4+ years’ experie...
As the Director, you will manage customer programs and oversee the performance of the Customer Program Management Team. This position emphasizes developing departmental plans, monitoring objectives, and ensuring compliance with regulations. Your leadership will be pivotal in enhancing team development and fostering customer relationships.
Key Responsibilities:
• Create operational plans and manage expense budgets
• Develop and monitor MBOs for the team
• Establish accountable processes and tools for program management
• Maintain comprehensive reporting for program performance
• Conduct staff training and performance reviews
Requirements:
• Bachelor’s degree in Business or related field
• 4+ years’ experie...