Director of Call Center Growth & Customer Experience

Asurion

Full-time Bio & Pharmacology & Health
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Location
, , philippines, , , philippines, Philippines
Posted
July 05, 2026

Job Description

Asurion is looking for a Director of Call Center Operations in the Philippines who will lead over 500 call center agents to ensure outstanding customer service and sales performance. This role demands a dynamic leader with extensive operational experience and the ability to motivate teams to achieve goals.

The ideal candidate will be responsible for daily management, strategic planning, and driving a culture of high performance within the Call Center. Asurion offers competitive pay and benefits, including health, dental, and vision coverage, as well as professional development opportunities.

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