Director, Observability
MCD McKesson Canada Corporation / La Corporation McKesson Canada
Full time
Operations Specialties Managers
Location
Mississauga, Ontario, Canada
Posted
March 23, 2026
Job Description
The IT Infrastructure Director role is responsible for overseeing the design, implementation, management, and operations of enterprise-level monitoring solutions. This person will collaborate with McKesson Technology cross-functional teams to ensure the reliability, performance and scalability of application & infrastructure to meet business requirements. Strategy & Governance: Develop and implement a multi-year observability strategy. Define enterprise standards for logging, metrics, and tracing, including forecasting telemetry volumes and licensing needs. Cross-Functional Leadership: Partner with engineering, data science, and security teams to embed observability throughout the software development lifecycle and incident response processes. Operational Excellence: Establish SLAs, improve MTTR, and leverage AIOps to automate monitoring and reduce alert fatigue. Financial Discipline: able to mana...
Key Responsibilities