Director - IT Operations

Full-time Management & Operations

Job Description

You'll be responsible for leading the IT team in managing the daily operations and delivering reliable, secure, and high-performing technology infrastructure, cybersecurity programs, and support services across all retail locations, distribution centres, and corporate offices. This role acts as the primary accountability for IT operations, including: infrastructure stability, cybersecurity, service delivery, and vendor performance, ensuring technology enables smooth business operations and a strong customer and employee experience. Here are some of the other ways you’ll help us stand out:

• Oversee the stability, performance, and availability of enterprise network and infrastructure across all locations.
• Ensure all systems supporting retail, distribution centre, and corporate operations (including: POS, inventory, and in-store technologies) are supported, maintained, and operating effectively.
• Drive the alignment and integ...