Director, Information Technology Service Experience and Support

Full-time IT & Technology

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.Learn more about our recruitment process.Job Requisition ID: Time Type:Full timeEmployee Group:StaffJob Category:IT SupportEmployment Type:PermanentDepartment:Information Systems and TechnologyHiring Range:$131,704.19 - $164,630.24Posting Information:This posting is for an existing vacancy.The internal posting deadline for this position is Friday, April 10, 2026 at 11:59PM.Job Description:Primary PurposeThe Director, IT Service Experience & Support is a member of the IST executive leadership team accountable to the Chief Information Officer for the strategy, governance, and operati...