Director, Global Quality

Full-time other-general

Are you a quality leader who can build strong governance, drive operational excellence, and turn quality insights into meaningful business impact? As our next Director, Global Quality, you will lead the organization’s quality strategy, governance, and execution across Quality Assurance, Quality Control, Quality Insights, and Quality Improvement initiatives.

This role is responsible for strengthening service delivery excellence by establishing quality standards, identifying operational risks, improving customer outcomes, and leveraging data, analytics, and automation to drive continuous improvement across the business.

• Work Setup: Hybrid - Pampanga /Quezon City, with onsite work required at least one week per month
• Start Date: August 17, 2026
• Schedule: US hours, primarily Monday to Friday...