Director, Customer Operations

Nexthink

Full-time Other-General
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Location
madrid, comunidad de madrid, Spain
Posted
June 27, 2026

Job Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

We are looking for a Director, Customer Operations to own and lead the operational backbone of our global Go-to-Market function. Sitting at the intersection of Sales, Finance, Legal, and Customer Success, you will make deals close faster, customers land smoother, and revenue flow cleaner. You will buiild a high-performing team of 6-10 and have t...