Director, Customer Onboarding

R1 RCM

Full-time other-general
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Location
Detroit, MI, United States
Posted
July 26, 2026

Job Description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industryโ€™s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.โ€ฏ
As our Director, Customer Onboarding, you will monitor and track all aspects of the customer onboarding including key milestones, deliverables, and timelines. Every day you will, mitigate project risks, develop deep operational expertise and understanding of R1s business model, and partner with customer executive teams as a thought leader. To thrive in this role, you must share best practices, optimize performance and lead transformation.
**Hereโ€™s what you will experience working as a Director, Customer Onboarding** :
+ Participate in R1 strategy developm...