Director, Customer Identity Management

Full-time Other-General

Job Summary

As Customer Identity Management Director, you will lead the Company's global CIAM capability, ensuring secure, scalable identity solutions aligned with business needs. You will drive strategy, lead global teams, and oversee digital identity platforms supporting millions of daily authentications.

Responsibilities

• Define and evolve the global Customer Identity and Access Management (CIAM) capability to ensure security, scalability, and alignment with business and customer needs
• Lead the DCS Technology Maturity Assessment to identify gaps and drive continuous platform improvements
• Champion security by design principles and deliver seamless digital identity experiences using modern authentication, authorization, and orchestrated customer journeys
• Lead global delivery teams to execute complex, multi-regional initiatives with transparency, accountability, and measurable outcomes
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