Job Description
Anticipated Start Date: September 21, 2026
Summary
The Director, Communications and Engagement is a key member of the Office of the Registrar’s leadership team, providing strategic direction, leadership, and oversight of the institutional standards of student-centered registration communications and engagement at McMaster University. Reporting to the University Registrar, the Director exercises significant independent judgment in shaping how prospective and current students engage with, understand, navigate and act on core student lifecycle processes and engagement platforms and key points in the student journey, in ways that promote clarity, accessibility, and equitable student experience outcomes.
The Director manages an integrated communications and engagement portfolio, providing leadership, coaching, and direction to staff supporting current and prospective student communications. The Director also provides strategic oversight an...