Director, Client Relations-(Hybrid)

Central 1 Credit Union

Full-time Other-General
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Location
toronto, on, Canada
Posted
June 22, 2026

Job Description

Job Summary

As a Director, Client Relations, you will own a designated client portfolio and be responsible for driving payments and treasury growth, client retention, and client satisfaction across Central1โ€™s accounts. In this senior individual contributor role, you will partner closely with teams across product, implementation, and service delivery to strengthen client relationships, solve complex issues, and identify opportunities that deepen value and support longโ€‘term growth. You will work with experienced partners across the organization, contribute to meaningful client relationships, and have the autonomy to make an impact.

What Youโ€™ll Be Doing

  • Portfolio Leadership
    • Develop and execute portfolio strategies that grow payments and treasury revenue while strengthening client retention and satisfaction.
    • Act as the primary relationship lead for your portfolio, coordinating across internal and client teams to deliver strong out...