Director, Business Process Engineering & AI Enablement (Hybrid)

Full-time Operations Specialties Managers

We are currently seeking a Director, Business Process Engineering & AI Enablement to join our team.

The Director, Business Process Engineering & AI Enablement is responsible for the execution of the strategy, roadmap, and delivery of AI enablement, process automation, and business process engineering capabilities across Tru Cooperative Bank. This role partners with business units to identify, analyze, and solve operational challenges through a lifecycle that begins with business analysis, advances through process engineering and optimization, and results in automation or AI-enabled solutions where appropriate. The Director leads teams across AI Business Solutions (including Copilot and workplace tools), Business Process Engineering, and Process Automation to translate business needs into defined use cases, improved processes, and technology-enabled outcomes. Acting as a bridge between business and technology teams, this role ensures opportunities are defined, processes ...