Director, AI-First Customer Operations

Scribd, Inc.

Full-time Other-General
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Location
toronto, on, Canada
Posted
May 28, 2026

Job Description

A leading technology and content company seeks a Director of Customer Operations to drive strategic vision and manage day-to-day operations. The candidate will oversee an AI-first transformation, ensuring customer satisfaction and operational efficiency. Responsibilities include defining operational strategies, improving customer experiences, and leading high-performing teams. This role offers a salary range of CAD $142,500 to $181,500, complemented by a comprehensive benefits package.
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