Director, AI-First Customer Operations
Scribd, Inc.
Full-time
Operaciones y administración de empresas
Location
Mexico, ciudad de méxico, Mexico
Posted
June 05, 2026
Job Description
A leading digital subscription service is seeking an experienced Director of Customer Operations in Mexico City. The ideal candidate will define and execute the customer operations strategy, focus on building high-performing teams, and champion AI integration to enhance service delivery. Responsibilities include operational efficiency, data strategy ownership, and ensuring consistent customer experiences. This role offers a comprehensive benefits package, competitive salary range, and flexible work options.
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