Dir I, Service À La Clientèle

TD

Full-time Other-General
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Location
moose jaw, sk, Canada
Posted
June 15, 2026

Job Description

Manager Customer Experience TD Canada Trust – Branch Manager role in Moose Jaw, Saskatchewan, Canada.

Location Moose Jaw, Saskatchewan, Canada

Schedule 37.5 hours per week.

Salary $57,100 - $80,600 CAD per year (base salary, variable pay and benefits).

Responsibilities

Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence and personal‑development objectives.

Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed.

Collaborate with One TD partners to help all customers in a way that suits their needs best.

Support the frontline staff in resolving complaints as per customer‑problem‑resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required.

Coach the team on advice‑giving and...