Job Description
Digital Systems Manager
Salary: £50,000 - £60,000
Location: Euston / Hybrid
Hours: Monday to Friday, 9 - 5
Contract: 12 Month FTC
This role requires a strategic and delivery-focused Digital Systems Manager to lead the development and enhancement of our digital systems across the Group, including our core CRM (Reapit), 3rd-party integrations, Customer Portal, and Software. This pivotal role will drive the digital roadmap to support operational alignment, customer service excellence, growth, and compliance, ensuring our systems are aligned to business priorities and deliver measurable value.
As the bridge between business stakeholders, technology partners, and 3rd‑party providers, the ideal candidate will possess a blend of strategic thinking, hands‑on operational knowledge, and excellent stakeholder management skills.
Reporting into the Head of Programmes, Digital and Systems, this role has one direct report.