Location
Boca Raton, FL, United States
Posted
July 13, 2026
Job Description
**About the Role**
Collaborates closely with Marketing and Service teams to develop strategic product planning initiatives. Serves as a hands-on manager and mentor, driving the development of staff and processes within Marketing and related teams. Leads a team of professionals to enhance equipment capabilities, supporting the sales organization by expanding paper options, optimizing sample output quality, and resolving substrate issues that affect equipment serviceability. Manages all Media Lab personnel and operations, including media analysis and availability coordination with paper mills and suppliers. Oversees the triage of media-related service escalations, working in partnership with Marketing and upstream factories to align processes, publish qualified materials, and address customer concerns effectively.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.
Collaborates closely with Marketing and Service teams to develop strategic product planning initiatives. Serves as a hands-on manager and mentor, driving the development of staff and processes within Marketing and related teams. Leads a team of professionals to enhance equipment capabilities, supporting the sales organization by expanding paper options, optimizing sample output quality, and resolving substrate issues that affect equipment serviceability. Manages all Media Lab personnel and operations, including media analysis and availability coordination with paper mills and suppliers. Oversees the triage of media-related service escalations, working in partnership with Marketing and upstream factories to align processes, publish qualified materials, and address customer concerns effectively.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.