Digital Operations Lead

Full-time Management & Operations

ScottishPower HQ, Glasgow (hybrid)

Full-time, permanent position

Salary from £50,400 + up to 10% bonus & other excellent benefits

Closing date: Tuesday 23rd of June 2026

As the Digital Operations Lead, you will act as a first point of contact for critical incidents that occur with the Digital applications and platform. You will work closely with the relevant teams to restore service as quickly as possible, and ensure that root causes are investigated and resolved to prevent re-occurrence. You will be a key point of contact for Digital within the wider Iberdrola group, meeting with working groups to understand changes that are being made globally and raising awareness of significant changes that could impact the Digital team.

What You’ll Be Doing

• Monitor incident alerts arising from failures on Digital applications and platforms
• Identify the relevant team that is best placed to resolv...