Digital Operations & API Incident Lead

Globe Telecom, Inc.

Full-time IT & Technology
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Location
, , philippines, , , philippines, Philippines
Posted
June 05, 2026

Job Description

Globe Telecom, Inc. is seeking a Digital Incident & Service Management Expert to ensure the reliability and performance of digital channels and APIs. This role involves managing incidents and coordinating recovery operations while working with various teams to restore services and analyze performance metrics.

The ideal candidate should have a background in frontend applications, advanced API knowledge, and experience with monitoring tools. A commitment to operational excellence and customer satisfaction is essential for this position.

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