Digital Onboarding Associate

CloudKitchens

Full-time Otros
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Location
santiago, metropolitana de santiago, Chile
Posted
July 18, 2026

Job Description

Who We Are

CloudKitchens helps restaurateurs around the world succeed in online food delivery.

What You’ll Do

  • Set our customers up for success by supporting them with onboarding and launching brands on OFO’s.
  • Assist customers with reviewing and building menus for their online storefronts. Extract menu information and data points and synthesize on multiple food delivery platforms.
  • Train customers on online brand management, acting as key interface with customers via phone, Zoom and email support in a professional and efficient manner.
  • Deliver high quality product support, adhering to processes to minimize mistakes.
  • Assist with quality assurance for brand menus with a high level of detail and speed.
  • Communicate regularly with the onboarding team, local customer success managers and account executives to ensure positive customer experience during onboarding.
  • Provide an industry‑leading cust...