Digital Journey Manager

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

As a Digital Journey Manager at Telenet, you will be part of the Digital Marketing department, working on digital journey efforts for the residential customers, self-employed, and small business markets. The Digital Marketing department is responsible for defining and implementing Telenet’s entire digital commercial strategy and roadmap. With Telenet’s clear strategic goal of becoming a digitally oriented company, you will contribute to this transformation.

As a Digital Journey Manager, you will work on digital journey strategies and ensure their successful execution. You will combine marketing, customer experience, and data analysis skills to drive awareness, conversion, and retention.

Your responsibilities as a Digital Journey Manager

Improve the online experience by optimizing customer journeys from initial contact to purchase and beyond.

Make the journeys insightful through functional journey maps and use a reverse funnel approach to achieve ...