Dialer Development Expert Needed at Phillips & Cohen (Winnipeg)

Full-time IT & Technology

Join Phillips & Cohen Associates, Ltd. as a Dialer Developer, specializing in SAS and SQL for enhancing US and Canadian Dialer platforms. Your work will drive essential operational improvements.

In this senior capacity, you will partner with the Director of Global Telephony to enhance telephony functions. You’ll leverage your analytical skills to troubleshoot data issues and implement enhanced reporting solutions, which will impact strategic organizational decisions significantly.

Key Responsibilities

• Optimize code to improve data reporting accuracy
• Analyze extensive datasets for operational enhancements
• Proactively troubleshoot complex data challenges
• Document detailed business rules for clarity
• Collaborate with leadership to develop aligned initiatives

Requirements

• Strong experience with SAS programming and SQL
• Proficient in managing large relational databases
• Call cent...