Location
singapore, singapore, Singapore
Posted
July 20, 2026
Job Description
IBM Consulting is seeking an experienced Day 2 Operations Tech Lead to join our Public Sector Data & AI practice. In this role, you will lead a team of consultants responsible for the ongoing operations and continuous improvement of enterprise data and AI platforms deployed on Red Hat OpenShift Container Platform (OCP) within a government data center environment.
You will serve as the primary technical authority for Day 2 operations across a multi‑solution landscape, overseeing day‑to‑day service delivery while mentoring your team and engaging directly with client stakeholders to ensure SLA commitments and platform health are consistently met.
Key Responsibilities Technical Leadership & Day 2 Operations- Lead and oversee all Day 2 operations activities, ensuring platform stability, performance, and availability in line with agreed SLAs
- Serve as the primary technical escalation point for service requests (SRs), change requests (CRs), inc...