Location
querétaro, baja california, Mexico
Posted
July 07, 2026
Job Description
Responsibilities Ensure high uptime ******%) of our platform, performance, and scalability by leading the architecture, deployment, automation, maintenance, and management of mission-critical production systems. Design and build platforms in collaboration with our Software Development and Engineering teams before they go live. Manage major incidents to mitigation/resolution, perform post-incident reviews of all major incidents, and determine action items required to avoid similar issues/minimize downtime for future incidents. Build tools and automation that eliminate work and reduce the time it takes to resolve an issue for public cloud and on-premises resources. Stay calm under pressure. Coach team members, provide knowledge transfer to coworkers, and encourage the acquisition of new skills. Provide rotational on-call support where you'll respond, detect, triage, and resolve production incidents. Meet all Euronet information security best practices to ensure all compliance requirement...