Desktop Technician/Technicien(ne) de bureau en support informatique

Full-time Other-General

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Desktop Technician to join our team.

Our Desktop Support Technicians are responsible for providing onsite support to internal or external customers in resolving basic, first-level support technology issues. They ensure the proper day‑to‑day operation of applications and equipment and troubleshoot on‑site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers. They also may resolve first‑level support to servers, and/or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks. As the first point of contact for technical support and service requests,...