Desktop Support

FULL_TIME Computer Occupations

The Role:

As a Desktop Support Technician in Longview, WA, you will be responsible for providing technical assistance and support to end-users. You will troubleshoot hardware and software issues, ensuring that all systems are functioning optimally.

• Provide first-level support for desktop and laptop issues.
• Install, configure, and maintain computer systems and applications.
• Assist users with software applications and hardware troubleshooting.
• Document issues and resolutions in the ticketing system.
• Collaborate with IT team members to resolve complex problems.

Team Structure: You will be part of a dedicated IT support team focused on delivering exceptional service to all users.

Ideal Profile:

The ideal candidate will possess a combination of technical expertise and interpersonal skills.

• Technical Support experience
• Hardware Troubleshooting
• Software Instal...