Desktop Support Technician

TEKsystems

Contractor Computer Occupations
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Location
Pikeville, Kentucky, United States
Posted
July 17, 2026

Job Description

Desktop Support Technician

Position Overview

We are seeking a customer-focused Desktop Support Technician to provide both onsite and remote technical support to end users. This role requires strong troubleshooting abilities, excellent communication skills, and a commitment to delivering a positive user experience. Candidates should be comfortable working independently, traveling locally as needed, and supporting a variety of desktop and hardware-related issues.

Key Responsibilities

  • Provide technical support to end users through phone, remote, and onsite assistance.
  • Install, configure, troubleshoot, and repair desktop and laptop hardware and software.
  • Diagnose and resolve operating system, application, and peripheral issues.
  • Support hardware deployments, upgrades, migrations, and workstation setups.
  • Troubleshoot basic network connectivity and performance issues.
  • Document incidents, ser...