Location
duncan, bc, Canada
Posted
July 20, 2026
Job Description
Join the NTT DATA BCU team as a Desktop Support Technician based in Duncan, British Columbia. Focus on delivering on-site and remote IT assistance to tackle technical challenges.
This position entails providing high-quality support for both hardware and software as a Desktop Support Technician. You will resolve technical requests, conduct on-site assessments, and install necessary technologies. Utilizing your problem-solving skills, you'll also guide users through system functionalities and report any significant issues to management.
Key Responsibilities:
• Manage and resolve service requests efficiently
• Provide onsite support for technical disruptions
• Install and configure a range of hardware/software
• Instruct users on software applications as needed
• Notify management about any system-related problems
Requirements:
• 1-2 years of desktop support and break/fix experience
• Familiarity with printer support and Office 365
• Experience with ticket...
This position entails providing high-quality support for both hardware and software as a Desktop Support Technician. You will resolve technical requests, conduct on-site assessments, and install necessary technologies. Utilizing your problem-solving skills, you'll also guide users through system functionalities and report any significant issues to management.
Key Responsibilities:
• Manage and resolve service requests efficiently
• Provide onsite support for technical disruptions
• Install and configure a range of hardware/software
• Instruct users on software applications as needed
• Notify management about any system-related problems
Requirements:
• 1-2 years of desktop support and break/fix experience
• Familiarity with printer support and Office 365
• Experience with ticket...