Desktop Support Technician L2 HK

Full-time other-general

WERE HIRING AN ONSITE SUPPORT TECHNICIAN L2 IN HONG KONG! Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a highly skilled and proactive Onsite Support Technician L2 to deliver technical support, manage IT infrastructure, and ensure a seamless end-user experience across multiple locations. Join us for a rewarding career in a supportive, growth-oriented environment where people and performance go hand in hand. Client presence in 190+ countries 6000+ Engineers globally 200+ Enterprise Clients We foster an open, friendly, and collaborative culture where individual achievements contribute to overall team success. From solving complex IT challenges to celebrating milestones, we put our people first. What You Will Do: Provide high-quality on-site IT support by independently resolving incidents, service requests, and escalations, including VIP user support, Digital Bar/Walk-in centre assistance, end-user troubleshooting, and new user onboarding/trai...