Desktop Support Technician

TEKsystems

Contractor Computer Occupations
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Location
Charlotte, North Carolina, United States
Posted
July 02, 2026

Job Description

Description

We are seeking a reliable and detail-oriented professional to support a fast-paced, high-volume request environment. This role requires strong communication skills, the ability to multitask effectively, and a commitment to delivering excellent customer service.

Key Responsibilities

Request & Ticket Management

  • Manage complex MAC (Move, Add, Change) requests in a high-demand environment.
  • Utilize request management/ticketing systems to track and resolve requests efficiently.
  • Consistently meet or exceed performance targets while adhering to tight deadlines

    • Technology Setup & Coordination

  • Coordinate with vendors for site surveys, ordering, and implementation of telecommunications and office technology.
  • Order, configure, and deploy technology in preparation for Return-to-Office (RTO) Day 1 readiness.
  • Perform desk-level setup and verification to ensure all equipment is functional prior to deplo...

    • Job Details

    • Job Type
      Contractor
    • Category
      Computer Occupations
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026