Job Description
Western Cape, Cape Town
Monthly Basic Salary
A well-established enterprise environment is looking for an experienced Desktop Technician to provide hands‑on and remote IT support across multiple office locations. This role suits someone who enjoys working close to the business, delivering excellent user support, and ensuring technology services remain available and reliable.
The role includes day‑to‑day support across desktop systems, collaboration tools, conferencing platforms, and mobile technologies. You will be responsible for diagnosing and resolving first‑line incidents, managing service requests, troubleshooting recurring issues, providing user guidance and training, and contributing to operational reporting.
Occasional travel may be required depending on business needs, and there may be instances where additional hours are necessary to support operational requirements.
If you enjoy solving technical issues, supporting a diverse user ...